Appointment Reminder Campaign

One of the most difficult parts about running a cryotherapy business is making sure that people don’t forget their appointments. No-show rates are high, which means you’re losing money and customers. No one likes to be sitting around waiting for people who don’t show up!

Luckily, there’s an easy solution: Our Appointment Reminder Campaigns help you lessen the high no-show rates. With this type of campaign, we send out text message reminders ahead of time so your clients know when their appointment is coming up or even what to expect during their sessions.

Text messages also allow for better customer service by answering any questions they may have about the process beforehand and providing them with information on how to reach you if they have any issues on their way to your office.

What is an Appointment Reminder Campaign?

Appointment Reminder campaign is an automated reminder that is sent out to customers ahead of their appointments. It may be in the form of Phone Call, Text, or Email.

How does Cryotherapy Appointment Reminder Campaign work?

When someone sets an appointment with our team, the client will receive a phone call and a text prior and on the day of their appointment to confirm they are showing up for their appointment.

This process is automated and we make sure that we don’t miss any leads and waste both party’s time. The appointment reminder texts also include links for more information on your other cryotherapy services and even promotions to help get them hooked. This way, they’ll be better informed when you meet with them in person at the office!

SMS and Phone Call Reminders

Our real-time SMS reminders give us the ability to engage with your customers at exactly the right time. When someone gets booked for an appointment, we call them to confirm and they automatically get reminders set on their phone so there’s no way of them forgetting about their appointment ahead of time.

Appointment Reminder Sequence

Once a customer is booked, we make sure to maximize our efforts in order to have them show up to their appointments.

Here’s how it looks like:

  • Immediately after an appointment is booked, an automated SMS will be delivered to them confirming their spot for their date of availability. At this part of the campaign, we ask if they want to bring a friend with them to also avail the service they opted in.
  • 1 day before a lead’s appointment, there will be another text reminder sent to them confirming their availability on the date they agreed to have their sessions done.
  • 1 hour before the lead’s scheduled appointment, another automated text will be sent to them reminding them of their session with your business.

Simple yet very effective, this campaign is a great way to maximize your chances of keeping customers coming in and minimizing no-show rates.

The best features of our Appointment Reminders?

We love how customizable this service is and we’re very sure that you will do too. Whatever service you are offering, whether it is a Whole Body Cryotherapy, CryoFacial, CryoSkin, and different Cryotherapy packages, we have seen better results with our Appointment Reminder Campaigns than with any other type of marketing method.

Our team delivers to ensure that these messages are sent out regularly by the customer’s choice of dateline, time interval, days before appointments take place every week/month/day etc.,

On the other hand, our clients love that we’re helping them avoid wasting time waiting around in the office for people who aren’t showing up and they also recognize how much more professional this is compared to just assuming someone will show up.

The best part about this campaign is that it can be automated. No matter what your schedule looks like, there’s always going to be a reminder sent out at least 24 hours ahead of time. This allows us to give everyone great customer service without losing money caused by customers that don’t show up.

Better Customer Journey

Our appointment reminder campaigns allow us to provide customers more information about our clients’ other services before they get to their appointments.
We provide information that you would give someone who is coming in for a first time visit, but only has limited knowledge about how cryotherapy works, or what can be expected during sessions. This includes looking at different packages and pricing plans so they know exactly which one fits best with their budget as well.

Smooth communication

Our Appointment Reminder Campaigns help keep our clients’ customer journeys running smoothly when they choose us as their provider. We know how frustrating it can be if someone doesn’t show up without properly warning anyone ahead of time! No matter how big or small your business is, our team will make sure your customer journey runs much smoother than before by having better communication between clients and customers alike.

Our clients appreciate how much smoother their journeys are now that they have this type of campaign in place. It gives them more time to focus on other areas of their business too.

Why does having an Appointment Reminder Campaign important for your business?

Minimum no-show rates = Higher Sales

To put it simply, the more customers coming in, the more sales you get. We believe that for most businesses, having an Appointment Reminder Campaign isn’t just professional-it’s necessary. If you want your customer service to level up while reducing no-show rates, If you want higher ROIs, If you are tired of following up with your leads, if you want consistency in having customers at your doors every single day. This is the solution for you.

One thing that our clients love about this is, we don’t miss a single person. This means that there’s always someone available to answer questions before appointments take place so everyone can leave happy afterwards. This leads to happier customers overall as well.

As a business owner, we understand how hard it is to be forced to do 10x the amount of work every single day to grow your business. Stop wasting your money and time dealing with all this dreadful work. The solution is here.

Call us and we’ll help you out!

Want a flood of qualified leads that actually convert into memberships without one offs?

Let’s discuss your needs and goals! Schedule a call with us!