It’s not everyday that you find a Marketing Company that has their own call center to follow up and nurture your leads. If you’re looking for a team that knows how to handle your leads, whether they’re old or new, our Inside Sales Agents do the job for you. Our call center isn’t just a room filled with people dialing hundreds of phone numbers just to get somebody on the phone. We use our own advanced lead nurturing plan to make sure that your leads are taken care of until they pick up their phones. When we tell business owners like you that we are present in the whole marketing process, we mean it, literally.
From creating an ad, landing pages, and different campaigns, until booking an appointment for every single lead. Sure, leads are offered by most agencies – but not all of them have their own call center. That’s our competitive advantage over many lead generation companies: We’re able to follow up on your marketing campaigns and keep track of how well all aspects are working.
The most important benefit of our call center is having a team for your business to contact, follow-up and nurture all the leads that opted in for your service. This is one of the biggest reliefs for our clients who are manually following up with their leads every day before. We take all the heavy lifting of calling, texting, and sending emails to all the leads that enter our system. This way, it gives you the chance to be focused on the bigger picture of growing your business. And it gives you more time to focus on what matters most to you, your products and services, and most importantly, your family.
The opportunity to work with a full-service marketing agency who are creative, updated on the latest trends, and know what works are just a few of the great benefits you’ll have when you work with us. We take care of all the parts and pieces between your company and how it’s perceived in the marketplace. We are here to ensure that you receive quality leads, especially when they are in high demand.
Every single lead that comes to your business is given a score, or rather an “Interest Level,” based on the interest they show in your service. This way we can determine which leads to focus and prioritize and start building a relationship with them. We’re not like other marketing companies who just wait for the lead to come; we make sure that every lead gets personal attention from our Inside Sales Agents before booking an appointment with them. As soon as we get hold of a lead, we nurture it by following up daily with text messages, emails, phone calls, all depending on what services they opted in for.
Our sales agents are also responsible for disqualifying leads who establish that they’re not really interested with the service or if they don’t want us calling or texting them. This allows us to not waste time on leads who are not interested in what you have to offer or simply to prevent your business from having a bad reputation from the leads we generate from your location.
When a lead sees your ad, opted in for a service and puts their contact information in your landing page, it will appear in our sales agents’ lead trackers. Every single client of ours has their own lead tracker created for them. Once the lead enters the lead tracker, our Sales Agent will call them to verify the name of the lead, service they opted in for and lastly, book the appointment. If they don’t answer our texts and calls, they will be added to our 2-year lead nurturing campaigns in which leads are contacted weekly with emails. We will be sending them emails, texts and calling them if they want to avail a new promo, product and vouchers you offer.
Not only does this attract new customers, it can also help you identify your ideal client. You can help your current customers to feel more comfortable about the idea of cryotherapy by having them bring in someone that they know will be interested.
During business hours, as soon as the lead enters our system, they will be called by the agent that’s assigned to the account within 60 seconds to 5 minutes. This solution is great for businesses who don’t have time to handle lengthy phone call conversations because this allows us to do it on your behalf. Calling the leads within this time period has been proven and tested by our clients who are the biggest cryotherapy businesses around the country. By calling the leads within 5 minutes, there’s an 80% chance for us to convert that lead into a paying customer.
Our own call center is different from other marketing companies out there. Many of them are just clients with a list of phone numbers they’d like to have called, believe it or not. They’ll dial the number and hope someone picks up the phone.
With our own call center team, we manage to consistently book 25+ appointments for your business every single month. Since we call a lead within 5 minutes, this is our advantage because we don’t just wait for a lead to message us, we follow up with them a day before their appointment, and text them a reminder 1 hour before their booked appointment.
Our lead generation program is designed to generate relevant sales leads that will reduce your advertising costs while providing your business with qualified prospects that are ready to do business with you today. We also offer personalized ad services so we get to know more about what type of clients would work best for your company.
Having a sales team allows you to finally be free from the stress of following up with leads and doubling the amount of work for your business. When you work with us you will no longer worry about getting customers at your door every single month. Our goal is to not only provide you with qualified prospects, but to also help you achieve the things that matter to you the most. You will have more time with your family, your long awaited vacation can finally come, and you will no longer need to stress out when you’re not there to manage your business because you know, it runs and makes profit even with your most minimal supervision.
If you’re looking for a marketing company that will provide results and consistently book 25+ appointments every single month, then look no further. Contact us today to see how we can help your business grow!
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